Reset Password & MFA Methods

You have forgotten the password of your UGent account (@ugent.be) or your configured MFA methods no longer work. Log in via Itsme® or with card reader and your Belgian e-ID (online government) to confirm your identity. Afterwards, you can get a temporary password here and/or reset your MFA methods.

If you use an Intune device

If you use an Intune or registered device, try updating your MFA methods via myaccount.microsoft.com/ugent.be before resetting your account using the procedure below.

Reset with Belgian identity card

Reset with your private email

If you are unsure which option to use, please try logging in with your Belgian identity card first.

Guest account password reset

Guest accounts please update your credentials at: Microsoft.

Need help?

Trouble with your password? Please contact Account Management.