Reset password via e-mail

Enter your username and click "Send e-mail". You will receive an e-mail with a link to reset your password.


Reset your password via online government

Reset your password via ItsmeĀ® or with card reader and your Belgian e-ID (online government).

Ghent University staff or student?

You can only use this service if you have previously registered your private e-mail address with UGent.

  • Staff: Apollo (Personeel > Mijn Gegevens > Persoonlijke gegevens > Communicatie > Extern e-mailadres)
  • Students: Oasis (My Oasis > Contact details)

Guest account password reset

Guest accounts please update your credentials at: Microsoft.

Need help?

Read more about the UGent password on the helpdesk site.

Trouble with your password? Please contact Account Management.